Providing a wide variety of high quality, refurbished durable medical equipment to meet your needs...

MAKING A DONATION...

Will you buy my equipment/Can I trade in my equipment?

We do not buy or trade equipment. You can donate your items and you will get a receipt for your tax purposes.

Will you tell me the value of my donation?

We do not value your items but we do have a list of minimum donation amounts for certain equipment.

Will you pick up equipment?

If you live near one of our offices, we may be able to schedule pick up of power equipment and larger items. We charge a minimal pickup fee, which helps us pay for fuel and insurance.

BUYING EQUIPMENT...

Do you fit equipment to the individual?

We work with you, your therapist, physician, and/or family to identify the best options for equipment.

Do you bill insurance or rent equipment?

We do not bill insurance but provide a receipt for your use.  Check with us to see if we bill your care management provider for purchases they authorize. We do not rent equipment at this time.

Do you do repairs?

WRP does not do repairs on equipment.  We do have a list of dealers in your area that may be able to assist

in your repair needs.

Do you sell parts?

WRP does not sell parts.  We do offer some accessories such as headrests, lateral supports, trays, etc. Call us with your needs.

Where does the money you get for equipment go?

100% of the money received goes directly to support our mission and operating expenses.

How do I know what equipment you have?

We offer so much more than wheelchairs, including scooters, hospital beds, bath equipment, etc.  Call us to see if we carry what you need.  Our inventory is constantly changing and can be viewed on our website at www.wrp.org

Do you give a warranty?

WRP offers a limited electronics warranty on certain power equipment.  WRP partners with Badger State Industries where highly trained inmates refurbish our equipment ensuring our two point "like new" quality assurance.

     1. All equipment is cleaned and sanitized so it is in "like new" condition.

    2. All working parts, motors are checked and

replaced if needed, to make the item safe and "like new". All other products sold by WRP are sold "as is".  No refunds or exchanges are made except as noted in our warranty.  We encourage you to work with your doctors, therapists, etc. to know and ensure your equipment needs, as well as come into the office and try out the equipment.  Our warranty is on our website or contact us for a copy.

How can I pay for it?

WRP accepts cash, checks and credit cards.  If you cannot afford to make the full purchase price in one

payment, WRP offers an Equipment Advance Fund which if approved would allow you to make payments

without interest.  WRP also works with other funding sources.

Do you deliver?

If you live near one of our office locations we may be able to coordinate delivery or arrange for delivery from a carrier as available.  There is a delivery charge.

Greater Milwaukee Office       Madison Office

12040 W. Feerick St., Unit N        2554 Advance Rd.

414-988-5333 office                      608-243-1785 fax

414-988-5330 fax                          608-243-1787 fax

www.wrp.org

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